Opportunity awaits...
1st Line Desktop Support
JAPL2
- Negotiable
- Edinburgh, Scotland, United Kingdom
- Permanent
1st Line Desktop Support
Salary: £24k – £28K
Location: Edinburgh – Morrison Street. 5 days onsite.
What you will be doing
• An ambitious, sustainable and established law firm is seeking a 1st Line Onsite IT Service Desk Technician who would be to provide technical support to all users of the firms IT systems.
• As the first point of call, you will be recording, monitoring, diagnosing, resolving and escalating any technical problems which arise.
• You will also be involved in the IT installation and deployment service and provide instructions on how to use this technology effectively and effectively.
Required skills
• Windows Server Operating systems.
• Office 365.
• Active Dictionary.
• Intune.
• A high degree of technical competence.
• Impeccable inter-personal and communication skills.
• Exceptional customer service experience.
• An IT qualification or previous IT experience.
Preferred Skills
• Qualifications or experience in ITIL Foundation, Azure Fundamentals, iManage and Aderant.
Requirements
• Candidates must be available for interviews between the 23rd - 27th of September and specifically on either the 30th September or 1st of October.
Salary: £24k – £28K
Location: Edinburgh – Morrison Street. 5 days onsite.
What you will be doing
• An ambitious, sustainable and established law firm is seeking a 1st Line Onsite IT Service Desk Technician who would be to provide technical support to all users of the firms IT systems.
• As the first point of call, you will be recording, monitoring, diagnosing, resolving and escalating any technical problems which arise.
• You will also be involved in the IT installation and deployment service and provide instructions on how to use this technology effectively and effectively.
Required skills
• Windows Server Operating systems.
• Office 365.
• Active Dictionary.
• Intune.
• A high degree of technical competence.
• Impeccable inter-personal and communication skills.
• Exceptional customer service experience.
• An IT qualification or previous IT experience.
Preferred Skills
• Qualifications or experience in ITIL Foundation, Azure Fundamentals, iManage and Aderant.
Requirements
• Candidates must be available for interviews between the 23rd - 27th of September and specifically on either the 30th September or 1st of October.
