Unconventional Routes To Recruitment: How To Bounce Back From Sales Environment Setbacks

Prior to working in recruiting, I worked as a Sales Negotiator for an Estate Agent. My work involved dealing with vendors and purchases, as well as supporting and guiding individuals through the sales process by identifying potential house buyers' needs and comparing their criteria to available properties in the portfolio to discover the ideal fit.

When the opportunity to pursue my dream of relocating to London arose early this year, I made the transition to recruitment. I was drawn to recruitment, particularly in IT since it provided me with the stability and opportunities for advancement that I desired. I was able to draw on my previous experience working in a sales-oriented environment, and I immediately discovered that I had transferrable skills that I could use in my new position. There were numerous parallels between the two jobs, particularly the challenges experienced while attempting to execute a candidate placement or a housing sale. From the early qualifying conversations to discuss requirements and desires, through the coaching of the induvial throughout the process, giving guidance and assistance, to the initial offer and acceptance of the contract or property, the linear structure of the procedures is directly comparable.

My experience in the real estate sector taught me the value of resilience and how to cope with difficult situations given that recruitment can be deemed one of the tougher industries to break into. One of the obstacles I've encountered, and which I'm sure many other recruiters have as well, is when a placement receives a counteroffer and accepts it. It happens in the home market when someone goes through the full process and then backs out at the last minute, leaving you discouraged, questioning your talents, and damaging your confidence.

However, every cloud has a silver lining and there are some key take away points from situations of setbacks:

• View every setback as an opportunity to learn. No matter how long you've worked in the recruitment market, there's always potential for improvement. Take notes on the process and identify any potential red flags that you may have overlooked. Inquire about the issues that were detected and learn why they occurred; this will guarantee that you don't make the same error next time and can reduce the danger of a setback. If you can spot the red flag sooner in the procedure the next time, you'll save time and resources.

• See how flexible the individual you're dealing with is. To identify what the individual need and how far they are willing to go, and this will allow you to determine boundaries. To learn more, be inquisitive and ask questions. People may need to be pushed to share key details that are critical to your ability to assist them.

• Lean on the more experienced people in your team. They can be your sounding board to discuss issues you may be facing and can provide a wealth of information and expertise on how to cope with setbacks and overcome obstacles.

• Concentrate on what you have control over. Although setbacks are inevitable, how you respond to them is entirely up to you. Don’t allow them to define who you are and what you do next in your career. Because there is no such thing as a flawless approach to recruit, there are always things you can improve and adjust.

• Be accountable to yourself. Determine what went wrong and why it happened. You'll be able to make the required adjustments to guarantee it doesn't happen again once you've had time to think on the process.

Prior sales expertise helped me make the transition into recruitment, but it wasn't necessary because with the right support and training, you can flourish in any profession. I've learned to bounce back from setbacks and have been able to develop professionally and personally as a result.